Solutions for automated notifications and alarms: SMS, Viber and email messages triggered by events from applications, shipments, machines or sensors. From delivery confirmation to a warehouse temperature warning.
Any status change in a business application can trigger a message: the shipment has been picked up, the order is ready, the appointment is confirmed. Rules define who receives the notification, when and through which channel.
Messages are sent via an SMS gateway, Viber or email, using templates and variables from the application. The channel is chosen per recipient, and the delivery status is recorded with the event.
Measurements from IoT sensors, such as temperature, humidity, vibration or door status, are collected and compared with limits. A breach triggers an alarm to the responsible person and an entry in the event history.
The notification module connects to the portfolio applications as well as to an existing ERP, WMS or CMMS via the available interfaces, so that notifications follow the real processes.
Functionality of the notification and real-time monitoring module.
Conditions, recipients, channels and time windows for sending messages by event type.
Multilingual templates with application variables and a preview before activation.
Records of sent messages, delivery statuses and errors, with resending according to rules.
Collection and display of measurements from IoT devices, with charts and warning thresholds.
A notification chain when the first recipient does not acknowledge the alarm within the set time.
An API for triggering notifications from other applications and for retrieving statuses.
Technologies and integrations: SMS gateway and Viber business services · email (SMTP) · IoT sensors and gateways · .NET / web services · Microsoft SQL Server / MySQL
The specific service provider is chosen based on country, pricing and the client's requirements. The application is provider-independent, and the contract with the provider is held by the client.
Yes, according to the rules and escalation chain defined by the client. The availability of responsible people and handling outside working hours are organisational matters, not just technical ones.
Describe the processes, the notification recipients and the measurements you want to monitor.
