IT SUPPORT FOR BUSINESSRijeka · Kvarner · Croatia+385 98 991 3862
Areas of experience

Real systems.
Different business requirements.

We connect our experience with the problems you are solving. Discretion and protection of client data are part of how we work.

Professional background · Vedran Jelovica

Companies. Responsibilities.
Hands-on experience.

Professional engagements of the owner of Mailsolutions. Company names describe experience and do not imply an endorsement or official partnership.

IT manager

Rhenus Logistics Croatia

Business infrastructure, users and collaboration with group IT. Coordination of migration activities and business application vendors.

IT manager · 20 years of experience

Dragon Maritime Adria

Many years of work with business IT systems in a maritime and logistics environment, covering administration and the continuity of daily operations.

IT management and administration

Jadroagent d.d.

Experience in an IT department and in supporting business information systems.

System administration and programming

Progresivne tehnologije Jelovica

Work on computer systems, technical support and programming tasks.

Owner · since 2017

Mailsolutions

Independently running an IT services business: from needs analysis and planning to administration, support and client collaboration.

Additional consulting engagements

Expertise across different
business environments.

Organisations listed in the professional profile, in roles covering IT administration, consulting or external IT support.

Jadroagent KoperMultishippingSafeShippingSardaEco Casa

This overview of professional experience does not imply that all listed engagements are currently active.

Selected projects and areas of work

From planning
to everyday operations.

A summary of technical contributions. Without confidential configurations, access credentials or internal client details.

BUSINESS APPLICATION MIGRATIONS

Rhenus Croatia: infrastructure and applications

Collaboration on migration activities related to EDIS and Pantheon: aligning infrastructure requirements, the SQL environment, access and printing, and coordinating with vendors and central IT. The work covers preparation and verification, without presenting all phases as completed.

Technology context
Windows Server · SQL · business applications · coordination
USER DEVICES AND IDENTITIES

Rhenus Sarajevo: user migration support

Project work on preparing devices and user environments, application requirements, business identities and remote support. The emphasis is on a coordinated transition and employees being able to work.

Technology context
Windows · Microsoft 365 · device management
MAIL AND PRIVATE CLOUD

Log Adria: administration of connected services

Work with business email and a private cloud: Zimbra, Linux and ownCloud. Administration of services, user access, storage and routine operational procedures.

Technology context
Zimbra · ownCloud · Linux
BUSINESS CONTINUITY

Virtualisation, backups and recovery

Administration of virtualised infrastructure and the backup environment. Planning restore procedures and analysing dependencies between virtual machines, storage and business services.

Technology context
VMware ESXi · Veeam · Synology
GRADUAL TRANSITION TO THE CLOUD

Zimbra and Microsoft 365 coexistence

Designing options for phased migration and parallel operation of mail platforms under a shared domain. Planning message routing, connectors and checks before the production change.

Technology context
Mail architecture · Exchange Online · DNS
BUSINESS APPLICATIONS

Maintenance continuity and support takeover

Preparing a maintenance model for existing applications: reviewing technical condition, responsibilities, documentation and the rights needed to provide support lawfully. Contractual and ownership matters are kept separate from technical administration.

Technology context
SQL · application support · documentation
INFRASTRUCTURE DEVELOPMENT

Planning migrations and platform changes

Assessing virtualisation migration scenarios, sizing resources and considering storage, compatibility and recovery. Proxmox and Ceph are presented as an area of planning and technical evaluation.

Technology context
VMware · Proxmox · storage · migration plan

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Tell us what works, what gets stuck and what you want to improve.

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