IT SUPPORT FOR BUSINESSRijeka · Kvarner · Croatia+385 98 991 3862
Expertise and technologies

Breadth of expertise.
Practical application.

Mail systems are the speciality. Understanding infrastructure, applications and people makes it possible to solve problems as a whole.

Windows / macOS / LinuxCloud and infrastructureSecurity and continuity
01

Business email

Zimbra · Exchange · Open-Xchange · Microsoft 365

Administration of mail platforms, mailboxes and domains; migrations between systems, Outlook support, DNS, SPF, DKIM and DMARC, and analysis of mail flow and deliverability.

02

Microsoft cloud and identities

Microsoft 365 tenant · Entra ID · Intune

Maintenance and administration of the tenant, users, groups and rights. Connecting business identity, computing devices and access policies.

03

Operating systems

Windows Server · Windows · macOS · Linux

Hands-on work on different platforms, service administration, diagnostics and upgrades. Linux experience includes SUSE, Rocky Linux and Ubuntu.

04

Virtualisation and servers

VMware ESXi · infrastructure planning

Administration of virtual environments and their dependencies. Planning migrations and evaluating Proxmox and its storage against business needs.

05

Backup and archiving

Veeam · Synology · MailStore

Backups and data restore, backup job review, recovery planning and business email archiving. Backup and archive have different roles.

06

Private cloud and storage

ownCloud · Nextcloud · network storage

Administration of file sharing and synchronisation systems, user rights, service tasks, capacity and related backup procedures.

07

Networks and connectivity

MikroTik · Ubiquiti · Cloud Key · VPN

Administration of network equipment, Wi-Fi systems and Cloud Key management. Connecting locations, controlled remote access, segmentation and firewall rules.

08

SQL and business systems

SQL · business applications · integrations

Strong knowledge of SQL and an understanding of the relationship between application, database and server environment. Technical coordination of requirements with vendors and users.

09

Information security

ISO 27001 · permissions · documentation

Experience related to introducing ISO 27001 and organising security procedures. Access management, change documentation and risk consideration. This is not a claim that Mailsolutions is certified.

10

IT management and support

Planning · vendors · business users

Leading and coordinating IT activities, prioritising requests, working with central IT teams and vendors. Remote and on-site support and maintaining continuity of operations.

11

AI tools and orchestration

Active use of AI orchestrators

Use of AI tools for research, structuring documentation, technical analysis and preparing work procedures. Results are verified before use, with access control and data protection in place.

12

Web and digital content

Websites · Final Cut Pro · Adobe · Luminar

Creating and adapting web content and editing photos and video on macOS. Additional creative skills complement the technical service and business communication.

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